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SIP Trunking Solution

SIP Trunking Solution

SIP trunking, a web-based service, links VoIP users to conventional phone networks. Instead of limiting communication to voice calls, it facilitates Unified Communication, encompassing video, web conferencing, and screen sharing—all conducted over a SIP-based Private Branch Exchange (IP-PBX).

Call Management

Within a SIP trunk, multiple channels are available, with each capable of handling one incoming and one outgoing call concurrently. As a result, businesses must assess the capacity of their existing infrastructure to ascertain the number of simultaneous calls that can be accommodated and determine the suitable quantity of channels required.

SIP Trunking Solution
SIP Trunking Solution

Increased Reliability

An interruption such as a fiber cut or equipment failure on a PRI access line has the potential to render all agents in a contact center inactive, leading to a detrimental impact on customer experiences.

Features for SIP Trunk

1

Flexibility

SIP Trunking offers the flexibility of utilizing a single channel, in contrast to traditional PRI circuits that employ 23 voice channels. With SIP, you have the advantage of paying solely for the utilized capacity, which can be easily adjusted, expanded, or reduced. 

2

Improved Call Quality

SIP trunking offers businesses improved call quality in contrast to traditional phone lines. This is attributed to SIP trunks utilizing the internet for calls, resulting in enhanced voice quality, particularly noticeable when employing high-definition voice codecs.

3

Fully Customizable

Due to its flexibility, SIP Trunking allows you to set up customized calling plans to enable more cost-effective calling around the globe. Businesses can choose to sign up to a subscription, or choose a pay-as-you-go plan. Alternatively, businesses can purchase calling time based on the countries that they call the most and cut costs that way.

Access Control System FAQs

VoIP stands for Voice over Internet Protocol. It’s a technology that allows you to make phone calls using an internet connection rather than traditional phone lines. This enables more cost-effective and versatile communication.

VoIP converts your voice into digital data and then transmits it over the internet to the recipient. The data is reconverted into audio at the other end, allowing real-time voice communication.

You’ll need a device such as a computer, smartphone, or a VoIP-enabled phone. Additionally, a stable internet connection and a VoIP service provider are necessary.

Yes, in most cases you can port your existing phone number to a VoIP service. The process may vary depending on your provider and location.

VoIP technology has significantly improved over the years. However, reliability can still be influenced by factors like internet stability, network congestion, and the quality of your VoIP provider’s infrastructure.

VoIP plans often include features like call forwarding, voicemail, caller ID, conference calling, and more. Some providers also offer advanced features such as virtual numbers and integration with other communication tools.

Yes, VoIP can be more cost-effective than traditional phone services, especially for long-distance or international calls. Many VoIP providers offer competitive pricing plans and unlimited calling options.

Yes, but there are some considerations. VoIP emergency calls may not automatically transmit your physical location to emergency services, so it’s important to keep your address updated with your VoIP provider.

Absolutely, many VoIP services offer mobile apps that allow you to make and receive calls using your smartphone or tablet, utilizing either Wi-Fi or mobile data.

Yes, VoIP is widely used in business environments. It offers cost savings, scalability, and a range of features beneficial for businesses, such as virtual phone numbers, call routing, and integration with other business tools.

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