GET OUR BEST DEAL OFFER FOR YOUR BUSINESS

We offer top of the line surveillance and security solutions, so you can always stay informed about what’s happening around your business property.

VICIDial Hosting Solution

VICIDial Hosting For Solution

It provides a platform for robust call center operations, including features such as call routing, call monitoring, and interactive voice response (IVR). The hosting service ensures efficient handling of inbound and outbound calls, thereby enhancing client VoIP experiences.

Security of Data

In the realm of designing and enhancing services, the significance of data is paramount. VICIdial* ensures the protection of critical customer data, maintaining a secure process for storing and retrieving information, impervious to breaches. The team supporting VICIdial* hosting prioritizes the safety and security of data, upholding stringent standards that mitigate potential security threats.

VICIDial Hosting Solution
VICIDial Hosting Solution

Enhanced Cost Efficiency

VICIdial* on the cloud furnishes a comprehensive platform for agent-customer communication. Agents require no additional tools to facilitate the customer support process. The supplementary features offered with VICIdial* are included without extra charges.

Features for VICIDial Hosting For

1

Call recording

The call recording feature is essential for analyzing customer calls and understanding their intentions. It offers valuable insights to enhance agent training through customer feedback and interactions. This feature allows users to start or stop call recording as needed.

2

Mobility

Agents can access VICIdial* from any internet-connected device, maximizing its usability. With VICIdial* installed on their devices, executing customer support becomes seamless. Agents connected to the internet can handle customer calls from anywhere, providing VICIdial* with absolute mobility.

3

Branded Sms

It assists call centers in selecting a dialing mode and call ratio for reaching out to customers, thereby optimizing agent performance to its fullest potential.

Call centers have the flexibility to opt for individual manual calls to customers or broadcast messages to thousands of customers simultaneously, choosing the method that best serves their specific purpose.

Access Control System FAQs

VoIP stands for Voice over Internet Protocol. It’s a technology that allows you to make phone calls using an internet connection rather than traditional phone lines. This enables more cost-effective and versatile communication.

VoIP converts your voice into digital data and then transmits it over the internet to the recipient. The data is reconverted into audio at the other end, allowing real-time voice communication.

You’ll need a device such as a computer, smartphone, or a VoIP-enabled phone. Additionally, a stable internet connection and a VoIP service provider are necessary.

Yes, in most cases you can port your existing phone number to a VoIP service. The process may vary depending on your provider and location.

VoIP technology has significantly improved over the years. However, reliability can still be influenced by factors like internet stability, network congestion, and the quality of your VoIP provider’s infrastructure.

VoIP plans often include features like call forwarding, voicemail, caller ID, conference calling, and more. Some providers also offer advanced features such as virtual numbers and integration with other communication tools.

Yes, VoIP can be more cost-effective than traditional phone services, especially for long-distance or international calls. Many VoIP providers offer competitive pricing plans and unlimited calling options.

Yes, but there are some considerations. VoIP emergency calls may not automatically transmit your physical location to emergency services, so it’s important to keep your address updated with your VoIP provider.

Absolutely, many VoIP services offer mobile apps that allow you to make and receive calls using your smartphone or tablet, utilizing either Wi-Fi or mobile data.

Yes, VoIP is widely used in business environments. It offers cost savings, scalability, and a range of features beneficial for businesses, such as virtual phone numbers, call routing, and integration with other business tools.

Pin It on Pinterest

GRAB DEAL NOW

Fill up our Form and our Specialist will get back to you.

FREE QUOTATION

Fill up our Free Quotation Form and our Specialist will get back to you.

Already a GoSAFER customer?

Login -->

I’m most interested in:

(select all that apply)

How many doors and windows do you need to protect?
Last thing. Let’s see if GoSafer is in your area!

Providing this information will allow us to see if we offer services in your area along with any special promotional offers.

Need A Free Quote for your Business?

What type of business do you have? This will help us determine the specific needs of your business and recommend cameras that are best suited for your industry.