General Information

This document outlines the shipping policy governing purchases made at gosafersecurity.com. All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. Should you have any inquiries, please do not hesitate to contact our dedicated customer service team at 1-800-467-2337 (GO SAFER) or via email at [email protected].

Shipping Options & Delivery Costs

Shipping options:

• Standard Package Delivery – 2 to 3 Business Days – $15.00

Order Processing Time

All orders submitted before 2 PM Monday to Friday are promptly processed and dispatched on the same day. Orders placed after this cutoff time will be dispatched the following day. Weekend or public holiday orders will be shipped from our warehouse on the next available business day.

Delivery Address & P.O. Boxes

Kindly note that once an order is placed, we are unable to modify the delivery address. Regrettably, we do not ship to P.O. boxes.

International Orders

For international orders, please be aware that your package may be subject to import duties and taxes. As the customer, you are responsible for covering these fees. We recommend consulting your local customs office before placing an order, as these charges can be significant, and we are unable to calculate them for you.

Tracking Your Order

Upon dispatch, a confirmation email containing tracking information will be sent to you. To monitor the status of your package, visit the carrier’s website directly.

Returns & Refunds

Your satisfaction is paramount to us. For comprehensive details about our returns and refund processes, kindly refer to our dedicated [Return & Refund Policy].